These campus computer help desks assist faculty, staff, and students.

Central IST help desks

• CalMail
• Web hosting: Hosting services provided by Information Services and Technology (IST).
• Service Center: Initial point of contact for IST services and for resolution of problems related to IST services or products.
• Network Services and Operations: Design, installation, operation, and management of data networks, telephone, wireless connections, and emergency systems.
• Departmental Onsite Computing Support (DOCS): A recharge service; e-mail docs@berkeley.edu
• IST Knowledge Base: Frequently asked questions, updates, tips, and tricks related to IST services such as CalMail, CalAgenda, campus licensed software, and Connecting@Berkeley.

---

Central administrative systems help desks

• Berkeley Financial System (BFS) customer support
• HRMS (Human Resources Management System) help desk

---

Departmental IT group help desks

• College of Chemistry
• College of Natural Resources
• EECS (Electrical Engineering and Computer Sciences)
• Haas School of Business Computing Services help desk
• Letters & Sciences Computing Resources
• Residential Computing
• School of Law
• School of Public Health
• University Relations Information Technology

---

Educational Technology Services

• Educational Technology Services: Course websites, classroom-technology support and installation, webcasting, multimedia production, teleconferencing, video and audio, and technology support for campus events.
• bSpace course-website support: Teaching and learning tools for professors and students.
• Classroom Technology: Equipment and classroom information, room keys, audio-visual reservations, frequently asked questions.
• Training and support
• Event support
• Video Production
• Video conferencing
• Webcasting
• KALX FM: Campus radio station, at 90.7 FM, Berkeley.